Frequently Asked Questions

Creating a partner account is simple and takes just a few minutes:

1. Click the "Sign Up" button on our homepage
2. Enter your email address and create a secure password
3. Verify your email address through the confirmation link sent to your inbox
4. Complete your profile with basic personal information
5. Upload identity verification documents if required by your plan

For KYC verification, you will need to provide the following:

• Government-issued photo ID — passport, driver's licence, or national identity card
• Proof of address such as a utility bill, bank statement, or rental agreement dated within the last 3 months
• Clear, high-resolution photos or scans of both documents

Minimum investment amounts vary by plan to accommodate partners at every stage. Our entry-level programme begins at just $100, making Tsl X Assets investment accessible to individuals, businesses, and families alike. Higher-tier plans range from $500 to $10,000, offering enhanced features, improved returns, and dedicated oversight.

Returns are calculated based on several factors, all disclosed upfront:

• Sector performance — live market conditions across healthcare, clean energy, electric mobility, robotics, and digital enterprise
• Your chosen programme — investment plan tier and duration
• Capital allocation strategy — our deliberate, performance-driven approach
• Platform performance fees — clearly visible before you invest

Returns are calculated daily and credited to your account balance. Track performance in real-time through your dashboard.

Yes, you can upgrade your investment programme at any time. Downgrading may carry certain restrictions depending on your current plan's terms. Our investment programmes are engineered to align with your strategic objectives — contact our support team to discuss plan changes and any implications for your existing investments.

Capital preservation is our primary obligation. We implement multiple layers of protection to safeguard every partner:

• Bank-level SSL encryption for all data transmission
• Two-factor authentication (2FA) for account access
• Segregated partner funds held in regulated financial institutions
• Regular security audits and independent penetration testing
• 24/7 fraud monitoring and real-time detection systems
• AML/KYC compliance on every transaction

Resetting your password is quick and straightforward:

1. Click "Forgot Password" on the login page
2. Enter your registered email address
3. Check your inbox for a password reset link
4. Click the link and create a new secure password
5. Log in using your updated credentials

Withdrawal processing times vary by method:

Processing times may vary during peak periods or due to additional security checks.

Our withdrawal fee structure is fully transparent and competitive:

• First withdrawal each month is completely free
• Additional withdrawals incur a small processing fee that varies by method
• Cryptocurrency withdrawals carry standard network fees
• Bank transfers: $5 – $15 depending on your location

All fees are clearly displayed before you confirm any withdrawal request — no surprises, ever.

Minimum withdrawal amounts vary by method:

These minimums help us maintain efficient processing while keeping costs low for all partners.

To update your personal information, follow these steps:

1. Log into your account dashboard
2. Navigate to Account Settings or Profile
3. Click Edit next to the information you wish to change
4. Make your updates and save the changes
5. Some changes may require additional verification

For security reasons, changes to your email address or phone number require additional verification steps.

Our terms of service permit only one account per person. Multiple accounts are not permitted and may result in suspension. If you need to manage investments for family members, please contact our support team to discuss family account options — we support businesses, families, and individuals in building sustainable foundations for generational prosperity.

To close your account, please follow these steps:

1. Withdraw all available funds from your account
2. Cancel any active investment plans
3. Contact our support team to submit a closure request
4. Confirm your identity for security purposes
5. Your account will be formally closed within 5–7 business days